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Privacy & Data Protection

77cab's Privacy Policy
Your For Data Protection Our Commitment

77cab believes every member's personal data is invaluable. In this privacy policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

We What Type of Information Save

77cab collects only the information that is necessary. See the different data categories below.

Identity Information

Name, date of birth, mobile number, and email address — basic details provided at registration.

Financial Information

Deposit and withdrawal history, payment method details (Mobile Banking/Nagad numbers stored in masked form).

Gaming Activity

Game history, betting records, and bonus usage — used to maintain account security and improve service quality.

Technical Information

IP address, browser type, device information, login time — for security verification.

Location Data

Approximate geographic location (country/city level) — to comply with geo-restrictions and customize services.

Verification Documents

A copy of your national ID or passport as part of the KYC process — required to comply with regulatory rules.

Welcome to 77cab. This privacy policy explains what information we collect when you use our platform, how that information is used, and what steps we take to protect your privacy. 77cab believes transparency is the foundation of trust, and we have presented this policy in clear, straightforward language.

By using our platform, you agree to the terms outlined in this Privacy Policy. If you have any questions, please reach out to our support team — we're always here to help.

Important: 77cab will never ask for your password, OTP, or full payment details via email or SMS. If you receive such a message, it is fraudulent — contact our support team immediately.

1 What Information We Collect

When you create an account and use our services on 77cab, we collect certain necessary information. The purpose is to give you the best possible experience and to ensure the security of the platform.

Information Provided Directly:

  • At registration: full name, mobile number, email address, date of birth, and password.
  • During KYC verification: a copy of your national ID, passport, or birth registration certificate.
  • At the time of payment: Mobile Banking/Nagad/Rocket number and transaction details.
  • When contacting support: details of your messages and complaints.

Automatically Collected Information:

  • IP address and device information (model, operating system, browser).
  • Activity logs on the platform — pages visited and time spent.
  • Cookies and session tokens — to keep you logged in.
  • Referral source — how you arrived at 77cab.

Our commitment: We collect only what is necessary. Unnecessary or sensitive information — such as religion or political views — is never collected.

2 Purpose of Data Use

77cab uses your data only for specific, legitimate purposes. Your information is never used in ways that violate this privacy policy.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and illegal activity.
  • For providing customer support and resolving your complaints.
  • To send bonuses, promotions, and personalized offers (with your consent).
  • Platform technical improvements and new feature development.
  • To meet legal obligations required by regulatory authorities.
  • To ensure responsible gaming — and to detect unusual gaming patterns.

Marketing Communications: We send promotional messages only with your explicit consent. You may withdraw that consent at any time.

3 Data Sharing with Third Parties

77cab does not sell your personal data. In certain circumstances, limited information may be shared with trusted partners.

  • Payment Providers: Mobile Banking, Nagad, Rocket and other payment gateways — to process transactions.
  • Game Providers: Live Casino and slots game providers — to ensure game services.
  • KYC Verification Provider: Approved third parties for identity verification.
  • Law Enforcement Agencies: As required by legal obligations or court order.
  • Fraud Prevention Services: To detect and prevent fraud.

Every third-party partner is bound by a strict confidentiality agreement. They may not use or share your data anywhere else without 77cab's authorization.

Clear Provisions: 77cab never sells your data to advertising companies or data brokers. Your privacy matters more to us than business.

4 Cookies & Tracking Technologies

77cab uses various types of cookies and tracking technologies. These help improve your browsing experience and ensure the platform functions properly.

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: To track page loading speed and errors — helping us improve the platform.
  • Preference Cookies: To remember your language, theme, and other preferences.
  • Analytics Cookies: To analyze which features are used most.

You can manage cookies at any time from your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

5 Data Security Measures

77cab uses industry-standard security technology to protect your personal data. Our security team monitors systems 24/7.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Password Hashing: Your password is never stored in plain text — the bcrypt algorithm is used.
  • Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
  • Firewall & DDoS Protection: Advanced cyber attack prevention measures at the server level.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Data Backup: Encrypted backups — protection against accidental data loss.

Security Incidents: In the event of a security breach, 77cab will notify affected users within 72 hours and take immediate steps to resolve the issue.

6 Your Rights

As a 77cab member, you have full control over your own data. Your rights are detailed below:

Right to Access

You can request to find out what information we hold about you and receive a copy of it.

Right to Rectification

If your profile contains incorrect or outdated information, you can request a correction.

Right to Erasure

After closing your account, you may request that your personal data be deleted (exceptions apply where legal obligations require retention).

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You can receive your data in a structured, machine-readable format.

Right to Withdraw Consent

You may withdraw your consent for marketing communications and optional data processing at any time.

7 Data Retention Period

77cab does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory obligations.

  • Account Information: For the duration your account is active and up to 5 years after closure.
  • Financial transaction records: 7 years — in compliance with international financial regulations.
  • KYC Documents: Up to 5 years after account closure.
  • Gaming Logs: 3 years — for dispute resolution purposes.
  • Support Contact: 2 years.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

After the specified period, data is automatically deleted or anonymized so that individuals can no longer be identified.

8 Minor Protection

77cab strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and KYC documents may be requested in suspicious cases.

If we become aware that a minor is using our platform, the account will be immediately suspended and all associated data will be deleted.

For Parents: If your child has accidentally created an account on 77cab, please contact our support team immediately — we will act promptly.

9 Policy Changes & Updates

77cab may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a platform notification.

Continued use of the platform after an update will be considered acceptance of the revised policy. We recommend visiting this page periodically to stay informed.

  • Minor changes: the update date on the page will be revised.
  • Major changes: notifications will be sent via email and on the platform.
  • Fundamental changes: fresh consent will be required before they take effect.

To Protect Your Data 6 Strong Commitments

77cab protects your privacy in practice, not just in words.

End-to-End Encryption

Every transaction and communication is secured with 256-bit SSL encryption. Hackers cannot access any of your information.

Verified Identity Protection

Documents collected during the KYC process are stored in a separate encrypted storage with no connection to the gaming system.

No Sale of Data

77cab never sells your data to third parties. Your data is used solely to provide you with our services.

Full Control in Your Hands

Go to your account settings to turn off marketing notifications, view your data, or request its deletion — everything is in your control.

Real-Time Security Monitoring

Our security team monitors systems 24/7. Any unusual activity detected is acted upon immediately.

Following International Standards

77cab complies with international data protection standards. Your information is stored and processed in accordance with globally recognized practices.

About Privacy General Questions

Here are answers to the privacy questions our members ask most often.

View All Questions

No. 77cab never stores your password in plain text. Your password is hashed using the bcrypt algorithm, which is a one-way process — meaning it cannot be reversed or recovered by anyone. Even our own engineers cannot view your password.

Yes. You can request a copy of your stored data from our support team at any time. We will provide it in a structured format within 30 business days.

Most data is deleted upon request; however, financial transaction records are retained for 7 years and KYC documents for 5 years due to legal obligations. All data is permanently deleted after these periods.

Your payment number is stored in masked form — only the last 4 digits are visible, and the rest is hidden. The full number is never stored or displayed in plain text.

Notify our support team immediately. We will investigate, close the account in question, and secure your information. Our team is active 24/7 to prevent fraudulent activity.

You can turn off marketing emails from "Notification Preferences" in your account settings. You can also click the "Unsubscribe" link at the bottom of any promotional email to stop them instantly.
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Thousands of Bangladeshi members enjoy gaming safely on 77cab every day. Our strict privacy policy and advanced security technology are always in place to protect your data.

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